General conditions

  • HOLIDAYS AND EVENTS ARE NOT PERMITTED PAYMENT CONDITIONS: Payment is only possible by credit card. 30% upon booking confirmation 70% balance 14 days before the stay
  • SECURITY DEPOSIT of 500 € which will be loaded on the credit card at the beginning of the stay and returned 100%, 3 days after the stay in case of no damage.
  • FREE CANCELLATION within 15 days before arrival. INSURED RATE for all travelers!
  • REFUND up to 100% of the stay in case of cancellation due to unforeseen events; COVER for medical expenses and medicines in case of injury or illness during the stay;
  • GUARANTEE of reimbursement for theft or non-delivery of baggage; Pandemic ILLNESS and fiduciary isolation included in insurance coverage; Roadside ASSISTANCE on site; COVER for accommodation costs in the event of a forced stay in the city of residence;
  • BREAK interruption of stay